Make a privacy complaint
If you're unhappy with how Geniva has used or looked after your personal data, tell us here. You don't need a Geniva account.
We'll email you an acknowledgement with a reference number straight away. We'll look into your complaint without undue delay, keep you updated, and tell you the outcome.
You can also email us at [email protected], or complain to the Information Commissioner's Office at ico.org.uk.
Want a copy of your data, or want it corrected or deleted? That's a data request rather than a complaint. See how to make one.
We've received your complaint
Your reference number is:
Please keep it and quote it if you contact us about this complaint.
We've emailed you an acknowledgement with a copy of what you sent. If it isn't in your inbox in a few minutes, check your spam folder.
What happens next
- We'll look into your complaint without undue delay.
- We'll keep you updated while we do, and tell you the outcome when we've finished.
- If we need more information, we'll email you from [email protected].
You can also complain to the Information Commissioner's Office at ico.org.uk.